Opportunity
Maryland Procurement Portal #BPM059222
Maryland seeks a one-year renewal of Five9 call center services
Posted
October 06, 2026
Respond By
October 13, 2026
Identifier
BPM059222
NAICS
513210
Maryland is seeking a one-year renewal of Five9 call center services supporting applications within DEC. - Government buyer: Maryland State Department of Education (MSDE), Office of Early Childhood (OEC). - OEM: Five9, Inc.; the solicitation names Five9 Call Center Software. - Requested service: Renew call center services for applications within DEC for one year. - Products and quantities: Five9 Call Center Software is identified, but no part number or quantity is provided. The service quantity is also unspecified. - Requirements: The supplied information does not include further technical specifications or service-level details.
Description
The Maryland State Department of Education (MSDE) Office of Early Childhood (OEC) is seeking to renew Call Center Services for applications within DEC. The renewal period is one year. The solicitation includes an RFQ specification document and supplemental IT requirements documents.