University of Iowa Ionwave #RFP 18656 Addendum 1

Dental Provider Credentialing Software and Services for the University of Iowa

The University of Iowa College of Dentistry is seeking a dental-provider credentialing platform and related services for its dentistry programs. - Government buyer: The University of Iowa, College of Dentistry, Purchasing Department; the solution will support the College of Dentistry and Hospital Dentistry Institute. - OEMs and vendors: No software OEM or supplier is named. The solicitation references the Council for Affordable Quality Healthcare (CAQH) application as a credentialing resource. - Products and services requested: Dental-provider insurance credentialing software, implementation and integration, subscription, maintenance, support, training, and data migration as needed. Any proposed hardware must be itemized and include dimensions. - No product part numbers or specific hardware models are provided. - One software-and-services deployment is requested, with three administrator-level user licenses. - Operational scope: Support credentialing for approximately 10 insurance carriers, including initial credentialing, re-credentialing, ongoing record maintenance, application and document tracking, payer-directory updates, carrier follow-up, and termination notifications. Account for multiple locations and specialties, dental-versus-medical requirements, and relevant facility credentialing. - Notable requirements: Suppliers should describe data migration and secure data exchange, role-based access, hosting, integrations and APIs, AI use, reporting and analytics, data retention, security controls, support, licensing, and system capabilities. Provide an itemized quote, implementation plan and timeline, completed functionality and IT questionnaire materials, and details on training and other deployment costs. - Contract term: One year, with up to four additional one-year extensions by mutual written agreement. Extension pricing must also be mutually agreed to in writing.

Description

The University of Iowa is seeking proposals from qualified suppliers currently providing dental provider insurance credentialing software and services for the College of Dentistry. Proposals must be submitted through the eBid system. Suppliers are required to provide responses to the features and functionalities spreadsheet and information technology questionnaire, along with materials including an itemized quote and a project plan with timeline. Addendum One updated the response deadline to November 9, 2026, at 3:00 PM CT.

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