MyVendorLink #270009811

City of Ocala 811 Ticket Management Software System

The City of Ocala is seeking a citywide software system to manage underground utility locate requests made through the 811 Call Before You Dig process. - Buyer: City of Ocala, Purchasing Department, Ocala, Marion County, Florida. - What is requested: An 811 Ticket Management Software System to manage, track, document, and report locate requests for City-owned or maintained underground infrastructure, including water, sanitary sewer, stormwater, electric, fiber and telecommunications, traffic signals, street lighting, and other underground facilities. - Services: Provide, implement, and support the software system. - Requirements and goals: Support locate operations and improve operational efficiency, regulatory compliance, response times, locate accuracy, and data transparency. - OEMs and branded products: No OEM or specific branded product is identified; no part numbers or quantities are provided. - Interested planholders (not identified as selected vendors or specified OEMs): AdeptView LLC; allied; American Business Solutions inc; ARISMA GROUP LLC; ASIMER TECH LLC; Ask IT Consulting Inc.; DEVCARE SOLUTIONS; DF Interactive LLC; EITACIES Inc.; Enterprise Pals, Inc.; EPIC Engineering & Consulting Group, LLC; GOVGUIDE INC; INQUISIENT INC; Intelli ERP Software LLC; James Watson; Mountaintop TechnologyComm llc; Pillar Software Developers, LLC; Projecteer, LLC.; Serviceaide Inc.; Softthink Solutions Inc; SOLARIS INTELLIGENCE LLC; Sweent LLC; Team Dynamix; Technuf, LLC; Toshiba Business Solutions USA Inc; and V-Soft Consulting Group, Inc. - Estimated value: No project estimate is provided.

Description

The City of Ocala is seeking proposals from qualified vendors to provide, implement, and support a comprehensive 811 Ticket Management Software System for Call Before You Dig locate management services. The system will manage, track, document, and report on locate requests for City-owned or operated underground utilities, including water, sewer, stormwater, electric, fiber and telecommunications, traffic signals, street lighting, and other underground facilities. The stated goals are to improve operational efficiency, regulatory compliance, response times, locate accuracy, and data transparency. The bid deadline is November 16, 2026, at 2:00 PM EST; no project estimate is provided.

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