SAM #95332427K0001

MCC seeks enterprise application development, operations, maintenance, and user-support services

The Millennium Challenge Corporation is seeking information on enterprise application development and support for its OCIO Digital Services Team. - Government buyer: Millennium Challenge Corporation (MCC), Office of the Chief Information Officer (OCIO), Digital Services Team, with the Contracting and Grants Management Division. - Named OEMs and platforms: Microsoft (.NET/C#, Microsoft 365, and Power Platform), ServiceNow, and Box.com. No reseller or service vendor is identified by name. - Requested services include application development and engineering; operations, maintenance, and enhancements; secure database and data services; application administration; Tier 3 user support; and program and technical management. - Work also covers solution architecture, technical product evaluation, policy and governance, user-centered design and accessible content, DevSecOps and CI/CD, training, and surge or new-product development. - The environment includes data warehouse and open-data systems, cloud-based applications, APIs, reporting and analytics, and AI/ML initiatives. MCC supports approximately 550 users. - Notable requirements include federal-agency experience, secure development and operations, security and data-protection assessments for AI, and support for agile development, automated testing, deployment, and monitoring. No product part numbers or fixed quantities are specified.

Description

he scope of this Performance Work Statement (PWS) is intended to cover Contractor support of all services required to provide application engineering, operations and maintenance (O&M) support, platform customization and configuration, and Tier 3 user support across all enterprise applications to support the information technology requirements of Millennium Challenge Corporation (MCC) Office of the Chief Information Officer (OCIO) Digital Services Team. The services to be acquired also include program management and administrative support necessary for the administration of this award. The following categories of activities are within the total scope of this Contract, and the contractor must have proven experience providing support for these activities within a federal agency:

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