Opportunity

SAM #47QACA26Q0581

GSA post-award brand-name justification for Zendesk software licenses

Buyer

GSA FAS

Posted

October 06, 2026

Identifier

47QACA26Q0581

NAICS

541519, 533110

GSA published a post-award justification for purchasing Zendesk software licenses under its Multiple-Award ID/IQ Learning System Licenses vehicle. - Notice status: Informational, post-award notice; competitive submissions are not requested. - Agency: General Services Administration (GSA), Federal Acquisition Service, Office of Centralized Acquisition Services. - Award details: Contract number 47QACA25D0019; task order number 47QACA26F0513. - Brand-name basis: The purchase was justified as an exception to fair opportunity under RFO 16.507-4(a)(2), citing RFO 16.507-7 for items peculiar to one manufacturer. Zendesk is the only OEM/vendor identified. - Products and quantities: Zendesk software licenses; the notice does not identify specific license products, part numbers, or quantities. - Reported total contract value: $6,946,036.90.

Description

Post-award public notice issued under RFO 16.507-4(a)(2) publishing the Brand Name Justification (Exception to Fair Opportunity) for Zendesk Software Licenses. Conducted under a Multi-Award IDIQ this notice is for informational purposes only; competitive submissions are not requested. The redacted Justification is attached.

Statutory/Regulatory Authority

RFO 16.507-7 - Items Peculiar to One Manufacturer

Awarded Contractor

Blue Streams Group LLC

Contract / Task Order Number

47QACA25D0019 / 47QACA26F0513

IDIQ Vehicle

GSA Multiple-Award ID/IQ Learning System Licenses ® (LSL)

Total Contract Value

$6,946,036.90

Additional Links:B27-047-082903-0177-Zendesk Licenses

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