Federal Register #2026-20410

IRS research on forms, systems, and operating procedures

The Internal Revenue Service is seeking public comments on research methods used to improve its forms, systems, and operations. - Government buyer: U.S. Department of the Treasury, Internal Revenue Service (IRS); research is coordinated by the Statistics of Income office. - Research scope: Interviewing processes, form redesign, survey and tax-collection technology, and internal and external operating procedures. - Planned research activities: Opinion surveys, focus groups, think-aloud interviews, and usability studies involving form submission or IRS systems and product development. - Estimated participation and burden: 10,000 respondents, averaging 1.5 hours per response, for an estimated 15,000 total annual burden hours. - OEMs, vendors, products, and services: None identified; this notice does not describe a procurement.

Description

The IRS is inviting comments on an information collection request under the Paperwork Reduction Act of 1995. The research will examine psychological and cognitive aspects of methods and procedures, including interviewing processes, forms redesign, survey and tax collection technology, and internal and external operating procedures. Planned activities include opinion surveys, focus groups, think-aloud interviews, and usability studies related to forms submission or IRS system and product development. Comments are due by December 7, 2026.

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