CanadaBuys #20171824

CNESST customer-experience user-testing services

The Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST) is seeking customer-experience user-testing services for its clientele. - Government buyer: Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST); no sub-agency or specific office is identified. - Requested service: A specialized provider will conduct user testing with CNESST clientele, focusing on customer experience. - Services will be requested on an as-needed basis; no quantities or part numbers are specified. - Delivery: Work is remote, with the delivery region identified as Capitale-Nationale, Québec. - OEMs and named vendors: None are identified.

Description

CNESST is seeking a specialized service provider to conduct user testing with its clientele, with a focus on customer experience. The professional services will be provided on an as-and-when-required basis. The contract duration is 36 months, anticipated to run approximately from January 1, 2027, to December 31, 2029. Bids will be evaluated using the lowest adjusted price method and received and opened in Québec.

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