SAM #5485

FSA follow-on task order for Student, Borrower, and Partner Platforms support

Federal Student Aid is continuing support for the Student, Borrower, and Partner Platforms through a large follow-on services task order. - Agency: U.S. Department of Education, Federal Student Aid (FSA), Contracts Operations Division. - Awardee: Accenture Federal Services LLC. The notice identifies this as an award; the supporting justification describes a planned logical follow-on task order. - Scope: Operate, maintain, and enhance FSA’s Student, Borrower, and Partner Platforms (SBPP), supporting students, borrowers, applicants, and partner schools. - Estimated value: $352,153,142. - Contract approach: NIH NITAAC Government-Wide Acquisition Contract (GWAC), using a hybrid Firm Fixed Price and Time-and-Materials structure. - Justification: Continuity and the incumbent’s platform knowledge are cited; the agency estimates transition costs of approximately $23 million. - Period: Up to 27 months, with assessments and enhancements, a 12-month base period, and an option period of up to 10 months. - Items: No specific products, part numbers, or quantities are provided; this is a services requirement.

Description

FSA requires uninterrupted continued contractor support for the operation, maintenance, and enhancement of its student, borrower, and partner platforms. These platforms underpin the primary digital interface for millions of borrowers, applicants, and schools, making continued support necessary to sustain platform operations and service continuity.

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