Federal Register #2026-20361

Federal Information-Collection Notices: AHRQ Feedback and CAHPS Collections, and FMC Assistance Center

This notice concerns federal information collections, not a procurement solicitation. - Government agencies: The Agency for Healthcare Research and Quality (AHRQ), within the U.S. Department of Health and Human Services, seeks approval to extend its qualitative-feedback collection without change. The Federal Maritime Commission (FMC) is also covered in the Federal Register material summarized in the attachment; the Federal Reserve System is mentioned as another source of notices. - AHRQ information collections: - Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (OMB Control Number 0935-0179): gathers qualitative customer and stakeholder feedback to improve agency service delivery and program management. - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Database for Health Plans (OMB No. 0935-0165): uses standardized survey data voluntarily submitted by health plans to support public reporting, accreditation, and quality improvement. - FMC information collection: Assistance Center/Web Portal (OMB Control Number 3072-0075), including dispute-resolution request forms FMC-32 (Cruise) and FMC-33 (Cargo), for public comments, complaints, reports, investigation requests, and alternative dispute resolution requests. - No OEMs, commercial vendors, products, product quantities, or contracted services are identified. The listed services describe government information-collection activities, not services being purchased. - The AHRQ qualitative-feedback collection is intended to provide qualitative insights, not statistically generalizable survey results. Its estimated annual respondent burden is 1,130 hours and its estimated annualized cost burden is $75,800.

Description

The Agency for Healthcare Research and Quality (AHRQ) intends to ask the Office of Management and Budget to approve an extension without change of the previously approved Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (OMB Control Number 0935-0179). The collection gathers qualitative feedback from customers and stakeholders about their perceptions, experiences, and expectations to help improve agency services and program management. AHRQ received no comments during the previous 60-day comment period and is providing an additional 30 days for public comment. Comments must be received by November 4, 2026.

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