Saskatchewan Tenders #RPL2026-08

Regina Public Library Employee and Family Assistance Program Services

Regina Public Library is seeking a provider to deliver an inclusive Employee and Family Assistance Program for employees and their eligible family members. - Government buyer: Regina Public Library (RPL); buyer contact is Audrey Sanders, Director, People and Culture. - OEMs and vendors: No OEMs, vendors, or awarded provider are named in the opportunity. - Requested service and scale: Employee and Family Assistance Program (EFAP) for 270 eligible employees and their eligible family members. No part number is specified. - Core services: Confidential intake, screening and assessment; short-term counselling with up to six sessions per person per episode of care; follow-up and facilitated referrals; and specialized legal, financial, career, work-life, addictions, and related supports. - Workplace support: 24/7/365 crisis access, critical-incident and trauma response, supervisor consultation, management referral support, workplace education, and preventative resources. - Delivery and quality requirements: Telephone, virtual, digital, and in-person access, including in Regina and surrounding areas. Services must be accessible, inclusive, culturally responsive, trauma-informed, privacy-protective, and available to users in Saskatchewan. The provider must also support implementation and transition, orientation and communications, account management, de-identified reporting, and ongoing quality improvement. - Pricing: Proponents are to provide pricing; no rates or contract value are specified.

Description

Regina Public Library is requesting proposals for a robust, confidential, accessible, and inclusive Employee and Family Assistance Program serving 270 eligible employees and their eligible family members. Services include counselling, crisis support, intake and assessment, referrals, workplace assistance, critical incident and trauma response, account management, communications, and reporting. The program must support users through telephone, virtual, digital, and in-person channels, with 24/7/365 crisis access and up to six counselling sessions per person per episode of care. The proposed agreement is for two years, with up to three optional one-year extensions.

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