New York State Contract Reporter #2138983

WMCHealth VMware Foundation/VCF software renewal and infrastructure advisory services

Westchester Medical Center Health Network (WMCHealth) is seeking a VMware Foundation/Cloud Foundation renewal and related support and advisory services for its healthcare infrastructure. - Government buyer: Westchester Medical Center Health Network, through Westchester Medical Center; Executive Offices at Taylor Pavilion, Office of Legal Affairs. The work covers its network of hospitals and ambulatory care sites, including Westchester Medical Center, MidHudson Regional Hospital, and Good Samaritan Hospital. - OEMs and named providers: VMware is the requested software platform. Broadcom provides critical support; the selected partner is expected to assist with escalations. - Software requested: Renew and expand VMware Foundation/VMware Cloud Foundation (VCF) licensing from 2,304 to 2,688 processor cores across production, test, development, and disaster recovery environments. No part number is specified. The renewal includes subscriptions, entitlements, license management, support, updates, patches, and upgrades. - Services requested: Enterprise support; licensing assessment and reconciliation; transition and implementation assistance; upgrade, testing, and production-cutover advice; infrastructure optimization and planning; annual health, capacity, disaster-recovery-readiness, and security assessments; and training and knowledge transfer. - Technical and support requirements: WMCHealth IT staff will perform the technical upgrade, with partner advisory support to reach the latest long-term-supported VCF branch. The RFP scope describes 24x7 critical production support, while the Q&A specifies that Broadcom provides critical support and the partner assists with escalations; partner-managed response and resolution SLAs are not expected. WMCHealth currently has no VCF subscription or Broadcom Service Entitlements. - Existing environment: VMware Horizon version 8 concurrent licensing supports approximately 1,550 users; the documents do not confirm whether Horizon licensing is included in the requested commercial response. - Term: The source materials differ: one describes a 36-month contract, while the solicitation notice describes an initial one-year term with up to four additional one-year renewals. Confirm the applicable term.

Description

Westchester Medical Center Health Network (WMCHealth) is requesting proposals from qualified firms to provide VMware Foundation Software Renewal services throughout its network. The services are to cover WMCHealth locations, and the detailed scope is identified in Section 4 of the RFP. The RFP’s Q&A states that the partner is expected to provide advisory support for upgrades, while WMCHealth IT staff will perform the technical upgrade; annual health assessments, capacity planning, cluster optimization, disaster recovery readiness, and security reviews are also expected. Proposals must be emailed to the designated contacts by October 13, 2026, at 4:00 PM Eastern Standard Time.

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