SAM #FA822727Q3001

Rigaku SmartLab XRD instrument reinstallation, calibration, and software upgrade

The U.S. Air Force is seeking Rigaku’s reinstallation and software upgrade of a SmartLab X-ray diffraction instrument at Hill Air Force Base. - Government buyer: Department of the Air Force, Air Force Materiel Command / Air Force Sustainment Center; 309th Maintenance Support Group (MXSG), 809th Maintenance Support Squadron (MXSS), Hill Air Force Base. Contracting offices are identified as AFMC OL:H/PZMIB and FA8227 AFSC OL H PZIM. The listed government contact is Anulekha K. Haridas. - OEM and vendor: Rigaku Americas Corporation is identified as the sole-source provider and the manufacturer associated with the Rigaku SmartLab XRD instrument and its software. The ICDD PDF-5+ database is also requested from the International Centre for Diffraction Data (ICDD). - Equipment and core work: Reinstall and calibrate one Rigaku SmartLab XRD instrument, serial number JD2802N, and update its software. The requirement also includes a new PC-based system controller, Windows 11-compatible SmartLab Studio II software, software licenses and analysis plugins, and an ICDD PDF-5+ database license. - Specified software and part numbers: SmartLab Guidance, AA25107360101; PC-XRD computer configuration; SmartLab Studio II ten-user network license, A00009058; Powder Basic, 1020513; Powder Comprehensive, 1020514; Powder Qualitative (Search), 1020516; Powder Quantitative, 1020658; Powder Rietveld/WPPF, 1020517; Retained Austenite, A00009287; XRR, A00002247; Texture Basic, A00008483; Stress, A00004212; and ICDD PDF-5+ Database, 1033705. A separate one-year ICDD PDF5+ license is also listed without a part number. - Other requested items and services: One new PC system controller; web software training for up to four hours (903773XDWEB); on-site reinstallation and OEM-standard calibration; software updates; preventative maintenance; technical support; one urgent on-site repair visit; and contract data deliverables (CDRLs). Quantities are not specified for several software licenses and plugins. - Notable requirements: The first installation and calibration are required within 30 calendar days after award, with an optimization and preventative-maintenance visit 90 days later; another solicitation attachment describes a four-month period after receipt of order. The software license is for one year, with software updates during performance. Support includes weekday phone and email response within one business day, parts exchange within up to five business days, and an urgent repair visit with arrival within six business days and repair completion within eight business days. Software must be delivered on physical media with license keys. Attachments also identify status reporting, service reporting, calibration certification, safety planning, and incident reporting requirements.

Description

SOLE SOURCE TO RIGAKU AMERICAS

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