Maryland Procurement Portal #27/PRO-0009-S

Cloud-based enterprise ticketing platform and implementation services for Morgan State University

Morgan State University is seeking a cloud-based ticketing solution for its university-wide events and programs. - Government buyer: Morgan State University, Baltimore, Maryland; no sub-agency or purchasing office is identified. - Requested platform: A cloud-based enterprise ticketing platform for athletic, academic, cultural, student, alumni, and special events. It must support ticket sales, event management, patron engagement, financial reconciliation, access control, reserved seating, general admission, reporting, and analytics. - Products and quantities: One platform is requested, with quantity and part number unspecified. Related ticketing hardware may be required, but no specific hardware, part number, or quantity is provided. - Services: Implementation and integrations, plus training, maintenance, ongoing support, and platform enhancements. Service quantities and part numbers are not specified. - OEMs and vendors: No OEMs, products, or vendors are named in the opportunity. Potential competitors are listed separately. - Notable requirements: The contractor must provide a complete, operational ticketing solution, including any applicable hardware and the integrations needed to support University programs and operations.

Description

Morgan State University seeks proposals for a comprehensive, cloud-based ticketing platform and associated professional services. The system will support ticket sales, event management, patron engagement, financial reconciliation, and access control for the University's athletic, academic, cultural, student, alumni, and special event programs. The contractor is to provide software, applicable hardware, implementation, integrations, training, maintenance, support, and ongoing enhancements. The platform must support reserved and general admission events and provide reporting and analytics capabilities.

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