Texas DIR/ESBD #RFO-781-6-CB-20

Managed technology services for THECB’s College and Career Advising portfolio

The Texas Higher Education Coordinating Board is seeking managed technology services for its College and Career Advising portfolio. - Government buyer: Texas Higher Education Coordinating Board (THECB), State of Texas, Financial Services Division; procurement office identified as Contracts & Procurement. - Estimated value: Approximately $19 million. - Technology platforms / OEMs: Salesforce and Microsoft Azure are named platforms. The portfolio supports My Texas Future, ApplyTexas, ADVi, and Direct Admissions, along with Salesforce-based and Azure-hosted applications, integrations, APIs, databases, reporting, and cloud services. - Services requested: Application operations, maintenance, development, enhancement, and modernization; web development and management; solution architecture and technical design; quality engineering; DevSecOps and release management; cloud and infrastructure operations; cybersecurity, security compliance, documentation, knowledge management, delivery governance, reporting, service transition, and continuous improvement. - Delivery and pricing: THECB anticipates two cross-functional teams: Design, Development, and Implementation (DDI), and Support and Maintenance Services (SMS). Pricing is requested as fixed fees per sprint cycle; quantities are not specified. - Notable requirements: Personnel and data must be located in the United States; accessibility and security controls apply; use of AI involving customer data requires prior written approval. The opportunity also calls for staffing continuity, operational-readiness planning, and a Texas HUB Subcontracting Plan.

Description

The Texas Higher Education Coordinating Board is seeking one or more long-term technology partners to provide managed services for the ongoing operation, maintenance, enhancement, and modernization of its technology portfolio. The portfolio includes ApplyTexas, My Texas Future, ADVi, Direct Admissions, Salesforce-based applications, Azure-hosted applications, enterprise integrations, APIs, databases, reporting platforms, and supporting cloud services. The scope includes application development, maintenance and support, web development and management, and managed services. The stated estimated value is $19,000,000, and proposals are due October 22, 2026.

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