Hawaii eProcurement Portal #B27000504

Hilo International Airport VMACS maintenance and trouble-call services

The State of Hawaii Department of Transportation is seeking ongoing maintenance and trouble-call support for Hilo International Airport’s Video Monitoring and Access Control System (VMACS). - Government buyer: State of Hawaii Department of Transportation, Airports Division; Hilo International Airport. - Scope: Maintain and repair existing and newly installed access-control, video, network, server, UPS, workstation, battery, and related VMACS equipment. No equipment purchase quantities are specified. - Named OEMs and systems: Genetec Omnicast and Security Center; Johnson Controls Software House C-Cure 9000 and P2000. - Services and quantities: 12 monthly, 4 quarterly, and 1 annual maintenance and repair service periods; an allowance for replacement parts due to abuse, vandalism, acts of God, or natural disasters (quantity unspecified); and 100 regular-hours technician labor hours for such damage. The overall maintenance and trouble-call scope is also listed as one job. - Notable requirements: 24/7 trouble-call response with a two-hour response target; cybersecurity, testing, and parts replacement; qualified manufacturers/dealers and technicians; and a Hawaii C-13 or C-15 contractor license. - Vendor mention: Tyler Hawaii is identified as the HIePRO portal administrator only, not as a VMACS OEM or service provider.

Description

The solicitation seeks maintenance of the Video Monitoring and Access Control System (VMACS) at Hilo International Airport. The contractor will provide technical expertise, labor, materials, taxes, insurance, overhead, travel, and incidental costs for servicing and maintaining VMACS equipment and responding to trouble calls. The work includes associated subsystems, assemblies, subassemblies, communications network, and components. Bidders must hold a valid State of Hawaii Specialty Contractors C-13 or C-15 license at the time of bidding.

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