City of Aurora Opengov #26-096

Unarmed overnight security services for Aurora Temporary Warming Center

The City of Aurora’s Community Services Department is seeking unarmed security services for its Temporary Warming Center in Aurora, Illinois. - Buyer: City of Aurora, Illinois — Community Services Department. - Requested service: One security officer when the center is activated, covering evening and overnight hours (7:00 p.m.–7:00 a.m.), with weekend, holiday, and relief coverage. - Duties: Control access, patrol the facility, support resident safety and center rules, respond to emergencies, coordinate with center staff and emergency services, and maintain daily logs and incident reports. - Key requirements: Security must be unarmed; firearms are prohibited. Personnel must be appropriately licensed, screened, and trained, and use trauma-informed communication, de-escalation, and conflict-resolution practices. The center is expected to serve about 30 residents per open day. - Pricing requested: Evening and overnight shift rates, an hourly rate, an emergency/call-in rate, estimated cost for 90 open nights with one officer, and disclosure of other charges such as overtime, holiday premiums, equipment, or administrative fees. - Named prospective vendors: Airtight Security, Andy Frain Services, and Per Mar Security. They are identified as vendors to notify, not as selected contractors. - OEMs/products: No OEMs, manufactured products, or product part numbers are specified.

Description

The City of Aurora seeks qualified security providers for its Temporary Warming Center at 712 S. River St. in Aurora, Illinois. Services include access control, facility patrols, resident safety and rule support, emergency response, coordination with center management and emergency services, and daily logs and incident reports. Staffing is anticipated to be one officer from 7:00 p.m. to 7:00 a.m. when the center is activated, including coverage for weekends, holidays, and relief needs. Personnel must use de-escalation and trauma-informed practices; services are to be unarmed, and firearms are prohibited. The center is projected to operate for about 90 days during the November 1, 2026–March 31, 2027 period.

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