Quebec SEAO #20173121

RAMQ Galexy cloud file-management subscription renewal and support

RAMQ plans to renew its Galexy cloud-based file-management subscription and related services for managing sensitive administrative and legal files. - Government buyer: Régie de l’assurance maladie du Québec (RAMQ); no sub-agency or office is identified. - Named provider and solution: LS Canada inc. is named as the supplier for the Galexy cloud-based solution. The documents do not explicitly identify the product’s manufacturer. - Requested service: Galexy subscription renewal, technical support, maintenance, and data storage. No quantities or part numbers are specified. - Capabilities required: Tracking legal, investigation, access-to-information, and personal-information-protection files; document management; workflow templates; connections to RAMQ mission systems through existing web services; notifications; linking related files; change histories; customizable dashboards; search; predefined email templates; summaries; archiving and anonymization; management and executive reporting; access-rights and duplicate management; and Excel imports and exports. - Notable consideration: RAMQ cites the significant implementation and optimization costs of replacing Galexy with another solution that meets its needs. - Opportunity context: The notice describes an intended award to LS Canada inc.; it is not a competitive call for tenders, though RAMQ may consider competition if another supplier demonstrates it can meet the requirements.

Description

RAMQ intends to award a contract to LS Canada inc. for renewal of its cloud-based Galexy subscription. The proposed procurement includes the subscription, technical support, maintenance, and data storage for capabilities supporting legal, investigation, access-to-information, and personal-information-protection files, along with document management, workflows, reporting, and related functions. The contract is planned to start October 15, 2026, for 36 months total, comprising a 24-month base period and an optional final 12-month period. This is a notice of intent, not a call for tenders; suppliers may respond by October 5, 2026, to demonstrate their ability to meet the requirements.

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