Quebec SEAO #20174108

CSSDA market research for unpaid-account collection services

The Centre de services scolaire des Affluents is seeking market information on services to recover unpaid accounts for its educational institutions. - Government buyer: Centre de services scolaire des Affluents (CSSDA), a Quebec school service centre; no specific sub-agency or office is identified. - Procurement need: Professional debt-location and collection services, including respectful communication with debtors. - Estimated workload: About 1,100 files per year, with an average account balance of approximately $225. Volumes may vary, and CSSDA does not guarantee a minimum number of files. - Technology and staff support: A secure French-language website for authorized CSSDA personnel to track files and collection activity, including calls, correspondence, conversations, amounts recovered and remitted, and recovery rates; training for CSSDA personnel is also requested. - Requirements: The provider must comply with applicable legal obligations and hold required permits and authorizations. - OEMs and vendors: No OEMs, vendors, or specific products are named in the provided information. - Opportunity status: This is market research to inform procurement planning, not a competitive tender or commitment to award a contract.

Description

The Centre de services scolaire des Affluents (CSSDA) is gathering market information about professional services to recover unpaid accounts for its educational institutions. Potential services include locating debtors and collecting debts, maintaining respectful dialogue, providing authorized CSSDA personnel with a secure French-language website to track collection files and actions, and training CSSDA staff. Approximately 1,100 files per year are referred for collection, with an average account of about $225; volumes may vary and no minimum is guaranteed. This is an information-gathering notice, not a competitive tender or commitment to award a contract.

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