Wisconsin Vendornet Platform #27-584-41

Wisconsin DNR request for information on license kiosk hardware and managed support

The Wisconsin Department of Natural Resources is gathering vendor information on point-of-sale license kiosk hardware and ongoing support for kiosks deployed with agents in the field. - Buyer: Wisconsin Department of Natural Resources (DNR); no sub-agency or office is identified. - Opportunity: A request for information about potential kiosk hardware and managed support solutions; no OEMs, vendors, product brands, part numbers, or quantities are named. - Requested hardware: Kiosk hardware for DNR point-of-sale license transactions; models and quantities are not specified. - Requested services: - Managed Service Desk - Endpoint Management - Endpoint Detection and Response - Advanced Exchange Replacement - Notable requirement: Provide one point of contact and communication for kiosk support, available 24 hours a day, 7 days a week, 365 days a year. - Period of performance and contract value are not specified.

Description

The solicitation seeks information from vendors about options for supplying kiosk hardware and ongoing managed services for DNR kiosks deployed to agents in the field. Services include a Managed Service Desk, Endpoint Management, Endpoint Detection and Response, and Advanced Exchange Replacement. The suggested solution must provide a single point of contact and communication for DNR kiosk support interactions 24 hours a day, 7 days a week, 365 days a year.

View original listing