CanadaBuys #CR 01-26-1109

Web-Based Student Housing and Conference Operations Platform

McMaster University is seeking an integrated web-based platform to manage student housing and conference operations. - Government buyer: McMaster University. - OEMs and vendors: No software OEM or platform vendor is named. MERX is identified as the third-party site for accessing bidding documents, not as the platform provider. - Requested solution: One web-based system to manage residence applications, assignments, occupancy, billing, facilities, and maintenance, as well as conferences, events, camps, external group bookings, ticket sales, and front desk operations. - Scale: The platform will serve approximately 6,200 residence beds across multiple buildings and support summer conference operations that may accommodate tens of thousands of additional guests annually. - Notable capabilities: Financial management, student services and engagement, reporting and analytics, integrations, and support for different user groups are required. The platform is intended to serve as the system of record for residence operations.

Description

McMaster University is seeking a comprehensive, integrated, web-based platform to manage student housing operations and conference services. The platform must support residence management throughout the lifecycle, including applications, assignments, occupancy, billing, and facility operations, as well as summer conferences, camps, group bookings, ticket sales, and front desk operations. It will serve as the system of record for approximately 6,200 residence beds across multiple buildings and support academic-year housing and summer conference operations. Required functionality includes student housing, conference and event services, financial and facility management, student services, reporting and analytics, integrations, and user groups.

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