Texas DIR/ESBD #HHS0015558v3

Texas VDOT platform and services for tuberculosis medication observation

Texas seeks a turnkey video-observation service to help tuberculosis treatment clients take medication with remote provider oversight. - Government buyer: Texas Health and Human Services Commission (HHSC), through the Texas Department of State Health Services (DSHS); procurement office: HHSC Procurement and Contracting Services (PCS). - Requested service: Video Directly Observed Therapy (VDOT), including a hosted platform with web and mobile access for live video observation and recorded-video submission and review. - Usage estimates: 150 web-user monthly subscriptions and 150 mobile-user monthly subscriptions for evaluation; these are not guaranteed usage volumes. No part numbers are specified. - Platform capabilities: Manage client and provider accounts, track medication doses and visits, flag missed doses, and provide reporting and compliance dashboards. - Security and accessibility: Protect health information and meet HIPAA, TX-RAMP Level 2, and applicable accessibility requirements, including Section 508 and WCAG standards. - Included services: Six-month transition and data migration, training, ongoing maintenance and support, system administration, annual disaster recovery testing and reporting, and eventual turnover assistance. Support includes online assistance and telephone support during specified work hours. - Term: One-year initial term with four one-year extensions; transition is capped at six months and fits within Year 1. The solicitation also describes a further limited option for immediate operational or service-delivery needs. - OEMs and vendors: No commercial OEM, incumbent provider, or product brand is named in the solicitation. The government organizations identified are HHSC, DSHS, and HHSC Procurement and Contracting Services.

Description

The State of Texas, through the Texas Health and Human Services Commission (HHSC) on behalf of the Texas Department of State Health Services (DSHS), seeks proposals from qualified vendors to provide Video Directly Observed Therapy (VDOT) services. The service will allow DSHS staff to remotely observe clients taking tuberculosis medications as an alternative to in-person directly observed therapy. The solution must support both live video observation and recorded video submissions for later review.

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