South Dakota Posting Board #27-0908002-001

South Dakota statewide electronic disease surveillance system replacement and implementation

South Dakota is seeking a statewide replacement for its current electronic disease surveillance system, with implementation and continuing support. - Government buyer: State of South Dakota, South Dakota Department of Health (DOH), Division of Disease Prevention and Control, in coordination with the Bureau of Information and Technology (BIT). - OEMs and named technologies: No replacement OEM or offeror is identified. The current environment or potential integrations reference Maven 6.0.6 EDSS, Rhapsody, Power BI, SAS, Excel, Azure, and APHL AIMS. Other named systems or platforms include SDIIS, Winter Count (or an equivalent tribal platform), eHARS, and Apricot. - What is requested: A secure, configurable, interoperable EDSS platform, including software and applicable licenses or subscriptions, hosting or environment services, integration, data migration, training, and ongoing maintenance and support. No product part number or software quantity is specified. - Scope and capabilities: Support all conditions on South Dakota’s Reportable Disease list; case intake, triage, investigations, outbreak tracking, contact tracing, configurable workflows, prebuilt and customizable questionnaires with required CDC MMG fields, public-facing questionnaires, analytics, reporting, and role-based access. Support Ryan White/ADAP eligibility and service records, RSR/ADR reporting, and HIV linkage-to-care. - Interoperability and data: Integrate with existing Rhapsody pathways and support ELR/HL7, eCR, CDC/NNDSS case notifications, and federal reporting. Native creation, validation, and queuing of HL7 v2.5.1 MMG messages is required; legacy NETSS extracts are only a temporary fallback. Migration must cover active and historical records, with reconciliation and validation. - Scale and notable requirements: The current environment processes about 7,500 ELR and 9,000 eCR documents monthly, including roughly 4,000 unique encounters, and sends about 500 NNDSS notifications monthly. The system must support at least three times current ELR, eCR, and user volume. Current data includes approximately 2 million cases, 1.1 million people, and 5 million laboratory records; records must meet DOH’s 80-year retention policy. Other requirements include 99.9% availability, a four-hour recovery time objective, a one-hour recovery point objective, SAML 2.0 single sign-on for internal staff, OpenID Connect for citizen authentication, and WCAG 2.1 Level AA accessibility. - Services and training: Implementation includes planning, configuration, interfaces, data migration, reporting and analytics enablement, testing, cutover, go-live support, stabilization, documentation, knowledge transfer, maintenance, upgrades, and ongoing support. Training includes on-site instructor-led sessions in Sioux Falls and Rapid City, self-paced web modules, recorded walkthroughs, and digital manuals. Severity 1 support calls for 24/7/365 coverage, a 30-minute initial response, and a four-hour resolution or workaround. - Contract term: Four years, with up to one additional annual renewal subject to State approval.

Description

South Dakota is seeking proposals for a secure, configurable, interoperable, and supportable Electronic Disease Surveillance System and related implementation services. The scope includes software or platform delivery, configuration, integration, data migration, reporting and analytics enablement, testing, training, go-live, transition, and ongoing support to replace or modernize the State’s current EDSS. The system must support statewide communicable disease surveillance, including case intake and investigation, workflow management, laboratory and clinical data exchange, reporting, analytics, user administration, and secure access for authorized users. The State prefers all requirements to be met at initial go-live, but offerors may propose a phased approach.

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