Los Angeles County Lacounty #RFP-DA-IT01

Cloud Case Management System and Implementation Services for the Los Angeles County District Attorney

Los Angeles County’s District Attorney’s Office is seeking a cloud-based case management system and the services needed to implement and operate it. - Buyer: Los Angeles County, Office of the District Attorney (LADA), District Attorney’s Office. - Requested solution: CMS software and licensing for the prosecutorial lifecycle, serving an environment described as supporting approximately 7.75 million defendants. No proposed OEM, supplier, product model, part number, price, or purchase quantity is identified. - Implementation and services: Workflow and infrastructure assessment; configuration and customization; data migration; integrations; testing, deployment, cutover and stabilization; documentation; training and knowledge transfer; cloud hosting; ongoing maintenance, help desk, technical support, security, backup and disaster recovery. - Integrations and legacy context: Integrate with justice partners, courts, County systems and infrastructure, statewide and local interfaces, and eCaps. Systems identified as existing legacy applications include Priors Tracking System, Extradition Tracking System, Victim-Witness Assistance Program (VWAP), Delphi applications including PID/JSID Tracker, Nuix Neo, eFolder, and Digital Archive. These are not listed as products being procured. - OEMs: Nuix Limited is associated with the existing Nuix Neo system; it is not identified as a proposed CMS OEM. No other proposed OEM is named. - Notable technical requirements: Cloud hosting is mandatory; on-premises and County data-center hosting are prohibited. Requirements include CJIS-aligned security, continental-US data residency, active ISO 27001 certification and SOC 2 Type II reports at minimum, with FedRAMP Moderate authorization highly preferred. The system must target at least 99.9% monthly uptime and support at least 1,000 concurrent internal users, along with defined page-load, API, search, disaster-recovery, and service-level performance commitments. - Other capabilities: Support role-based access and single sign-on, reporting and analytics, audit, redaction, retention, document management, data export and exit, and applicable privacy and legal requirements. Proposers must complete technical and functional requirements traceability materials and provide a cost proposal. - Acceptance and support: Project work runs from contract effectiveness through Final Acceptance. Post-launch stabilization continues through acceptance; the stated acceptance test includes 30 consecutive days in production without a Severity Level 1 or 2 error, subject to the County’s stated exception. Ongoing support and operations continue during the contract term, with a possible written extension.

Description

Los Angeles County’s District Attorney’s Office is seeking a qualified provider for a modern, fully integrated, cloud-based Case Management System; locally hosted, County data center, and on-premises deployments are not permitted. The CMS will replace multiple aging legacy applications and support the criminal case lifecycle, from investigation, intake, and filing through trial, sentencing, and post-conviction activities. The scope includes software and licensing, implementation, data migration, integrations, hosting, maintenance, support, training, and transition services. The solution must support integration with justice partners, courts, and other County systems.

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