Massport #1112

Logan Airport prohibited-items mail-back concession operation

Massport is seeking an operator for a prohibited-items mail-back concession at Boston Logan International Airport. - Government buyer: Massachusetts Port Authority (Massport), Goods & Services; Massport owns and operates Boston Logan International Airport. - Requested service: One non-exclusive concession to develop, install, operate, and manage a passenger mail-back program in pre-security areas of Terminals A, B, C, and E. It serves travelers with items barred at TSA checkpoints but otherwise legal to possess or ship. - Operating requirements: Provide and maintain mail-back units; manage transition and continuity of service, cleaning, item pickup, and customer service; offer a 24/7 emergency contact. Units must be serviced within 24 hours of a report and replaced if they cannot be repaired within 48 hours. - Commercial model: The operator may charge passengers service fees and pays Massport a concession fee based on a percentage of gross revenue. Pricing should provide customer value while supporting a reasonable operator return and Massport revenue. - Products and quantities: New mail-back units are required, but no manufacturer, model, part number, or quantity is specified. No other products are listed. - OEMs and vendors: No OEM or concession operator is named. RSG is named in an attached Logan passenger ground-access survey report, which is background material and not a requested service or identified concession vendor. - Term: Maximum five-year concession; the agreement may be terminated by Massport on 120 days’ written notice. No option years are identified. - Reference attachment: The package also includes a completed passenger ground-access survey report; it is not part of the mail-back concession scope.

Description

The Massachusetts Port Authority is seeking proposals from established business entities to develop, operate, and manage the Prohibited Items Mail Back Concession Program in Logan Airport Terminals A, B, C, and E. The selected proposer will provide travelers with a mail-back service for items prohibited at security checkpoints that are not otherwise illegal to possess or ship. Proposals are due through Bid Express by November 12, 2026, at 1:00 p.m. EST, and include a required $2,500 proposal deposit. The agreement term is five years, with commencement scheduled for April 1, 2027.

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