Hawaii eProcurement Portal #Q27000474

Security Guard Services for Hawaii CSEA Oahu Branch

Hawaii’s Child Support Enforcement Agency is seeking as-needed security attendant coverage for its Oahu Branch in Kapolei. - Government buyer: State of Hawaii Department of the Attorney General, Child Support Enforcement Agency (CSEA), Oahu Branch. - Service requested: Security guard/attendant services, priced per attendant man-hour, for an estimated 1,600 hours. - Routine coverage is Monday through Friday, excluding state holidays, from 8:30 a.m. to 3:30 p.m., including breaks; additional after-hours services may be requested in writing. - Duties include staffing and managing reception access, conducting security walks at least hourly, maintaining order in reception and hearing areas, assisting visitors, reporting incidents, and securing public areas at closing. - Attendants may be directed to escort threatening individuals and must contact police when necessary; they must not initiate physical contact. Sanitizing common areas is also required as needed. - Notable qualifications and requirements: The contractor must hold a valid Hawaii guard-service license, have at least two consecutive years in the security guard business, and maintain a permanent Hawaii office and representative. Assigned personnel must be uniformed, qualified, trained to handle confrontations and interact tactfully with clients, and pass required criminal and traffic checks and suitability screening. - The contractor must comply with applicable wage, employee-benefit, insurance, licensing, tax, and other federal and state requirements. No specific OEM or security-services vendor is named.

Description

The Hawaii Child Support Enforcement Agency is seeking security attendant services for its Oahu Branch in Kapolei. The work includes providing qualified guards during the branch’s operating hours, maintaining security in reception and hearing areas, conducting periodic security walks, and assisting with order and safety. The solicitation lists an estimated quantity of 1,600 hours; the number of hours is an estimate, and services are requested as needed. Responses must be submitted through HIePRO, and the specifications and attachments include vendor qualifications and other contract requirements.

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