CanadaBuys #BPM026689/35002

Brocade SAN Fabric Switch maintenance and support for four switches

Shared Services Canada is seeking one year of post-warranty maintenance and support for four Brocade SAN fabric switches in Barrie, Ontario. - Government buyer: Shared Services Canada (SSC); no sub-agency or office is identified. - OEM: Brocade. No specific reseller or other contractor is named; the solicitation seeks a Brocade reseller. - Equipment covered: two MP-7840B switches and two DS-6520R-B switches. Support renewal product code: 7840-SVS-RP4OS-1, Premier 4-hour onsite support. The attachments differ on whether the renewal line quantity is one or four; both describe coverage for the same four switches. - Support requirements: break/fix repairs and replacement parts, premium 4-hour onsite service, 24/7/365 service desk and web portal, firmware updates/upgrades/patches at no additional cost, priority escalation, and monthly maintenance reporting. Minimum monthly hardware availability is 95%; labor and travel are included except for separately authorized time-and-materials work. - The service-level agreement takes effect 90 days after award. Contractor and relevant personnel require SECRET-level security clearance; eligible Canadian suppliers are required.

Description

Shared Services Canada is seeking proposals for maintenance and support services related to Brocade SAN Fabric Switches. The solicitation documents include a list of deliverables and pricing, a statement of work, and security requirement materials. The procurement is open bidding and is subject to the Canadian Free Trade Agreement. The notice states that only Canadian suppliers are eligible under its reciprocal procurement provisions.

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