Oregon Buys #S-10000-00018078

ODHS Sole Source Procurement: Qualtrics Software & RedPepper Support for Pilot Project

This opportunity is a sole source procurement by the Oregon Department of Human Services (ODHS) for Qualtrics software and RedPepper support services, supporting a pilot project for programmatic assessment. - Government Buyer: - Oregon Department of Human Services (ODHS) - Office of Resilience & Emergency Management - Office of Contracts & Procurement (OEMS) - OEMs and Vendors: - Qualtrics (OEM) - RedPepper (third-party support and training provider) - Carahsoft (reseller) - Products/Services Requested: - Qualtrics software license - RedPepper Success Package Level 1/hot - Up to 20 hours of live, customized technical design and support - Recordable sessions for asynchronous access - Dedicated lead consultant - Annual program review - Monthly planning meetings - 40 project credits - Unique/Notable Requirements: - Sole source justification due to unique compatibility and urgency - Software already approved for ODHS use - On-call maintenance, preventative maintenance, repair, or training as needed - Pilot project focused on addressing disparity and disproportionality in agency programs - Estimated Contract Value: - $9,900 - Period of Performance: - One-year support package with potential for extension - Annual subscription and support services - Expedited timeline to show results by December 2026

Description

This sole source solicitation is for the procurement of Qualtrics software and associated RedPepper third-party support and training services. The project supports the Oregon Department of Human Services' Office of Resilience & Emergency Management in developing a pilot programmatic assessment approach to address disparity and disproportionality in agency programs. The Qualtrics package includes up to 20 hours of live customized technical design and support, with asynchronous access to recorded sessions. The procurement is justified as a sole source due to the unique compatibility and urgency of the project, with an estimated contract value of $9,900.

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