Federal Register #1225-0093

Request for Public Comments on Extension of Customer Experience Information Collection

This opportunity concerns the United States Department of Labor (DOL), specifically the Office of the Assistant Secretary for Administration and Management (OASAM), seeking public input on extending its information collection activities to improve customer experience. - Government Buyer: - Department of Labor (DOL) - Office of the Assistant Secretary for Administration and Management (OASAM) - OEMs and Vendors: - No OEMs or vendors are mentioned, as this is not a product or equipment procurement - Products/Services Requested: - Service: Collection of customer and stakeholder feedback to enhance agency service delivery - No part numbers or product quantities specified - Unique or Notable Requirements: - Focus on improving customer experience and service delivery - Seeks suggestions to reduce paperwork and respondent burden - Encourages use of technology for submissions and feedback - Public comments requested on necessity, accuracy, clarity, and burden of the information collection - No product procurement or technical equipment is involved in this notice

Description

The Department of Labor (DOL) is requesting public comments on the proposed extension of an information collection related to improving customer experience. This effort is part of DOL's ongoing initiative to reduce paperwork and respondent burden. The information collection aims to gather customer and stakeholder feedback to improve agency service delivery, ensuring data is provided in the desired format and minimizing reporting burden. Comments are sought to evaluate the necessity, accuracy, and clarity of the information collection and to suggest ways to minimize respondent burden.

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