Georgia Procurement Registry #2026-08

City of Hinesville Solicits Co-Managed IT Services Proposals

The City of Hinesville, Georgia is seeking proposals from qualified IT firms for co-managed IT services to enhance its internal IT operations. - Government Buyer: - City of Hinesville, Georgia (local government) - Scope of Services: - Co-managed IT services to supplement the City's internal IT team - Remote Tier 1 end-user support provided via a ticketing system - Monitoring and alerting support for IT systems - Cybersecurity support - Collaborative assistance on escalated and complex IT issues - City retains control over network and systems administration, production configurations, firewall policy, hardware standards, and architecture decisions - Service Requirements: - Defined service levels and performance requirements - Transition and onboarding support - Reporting and governance processes - Compliance with insurance and immigration requirements - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Classification: - NIGP codes: 91829 (Computer Software Consulting), 91830 (Computer Systems Consulting), 91828 (Computer Hardware Consulting) - Unique/Notable Requirements: - Emphasis on co-management and collaboration with the City's internal IT staff - Vendor must provide remote support and cybersecurity expertise - City maintains authority over critical IT infrastructure decisions

Description

The City of Hinesville is seeking proposals from qualified Information Technology firms to provide comprehensive co-managed IT services. The selected firm will supplement the City's internal IT team by providing remote Tier 1 end-user support through a ticketing system, monitoring and alerting support, cybersecurity support, and collaborative assistance on escalated and complex issues. The City retains ownership of network and systems administration, production configurations, firewall policy, hardware standards, and architecture decisions. Proposals are due by October 23, 2026, at 12:00 pm at Hinesville City Hall.

View original listing