Vermont Department of Economic Development #75113

Vermont Seeks Consulting Services for Child Support System Modernization Planning

This opportunity is issued by the Vermont Agency of Human Services/Department for Children & Families, Office of Child Support (OCS) to support the modernization of its legacy child support case management system. - Government Buyer: - Agency of Human Services/Department for Children & Families, Office of Child Support (OCS), Vermont - Scope of Work: - System modernization readiness services, including consulting, IT planning, and conducting federal feasibility studies - Focus on planning for the replacement of the ACCESS mainframe system, which is over 40 years old and written in Natural programming language - The goal is to transition to a modern case management platform to improve service delivery and staff efficiency - Products/Services Requested: - Consulting services for system modernization planning and feasibility studies (no specific part numbers or quantities provided) - Unique/Notable Requirements: - Vendor must have experience with legacy system modernization, feasibility studies, and federal reporting requirements - No specific OEMs or technology platforms are mandated; the focus is on planning and readiness, not implementation - No OEMs or named vendors are specified in the solicitation.

Description

The Agency of Human Services/Department for Children & Families, Office of Child Support (OCS) in Vermont is seeking a company to provide system modernization readiness services to replace its current child support case management system, ACCESS. The project involves planning child support modernization projects and conducting federal feasibility studies. The current system is outdated and difficult to maintain, and the goal is to implement a modern case management system to improve service delivery and staff efficiency. OCS manages approximately $42.5 million in child support payments annually across about 14,000 cases with a staff of 110 employees.

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