Boone County Ionwave #36-08OCT26 Addendum 3

Boone County seeks subscription-based network monitoring and patch management software solution

Boone County Purchasing is seeking proposals for a subscription-based Network Monitoring and Patch Management Software solution to enhance its IT infrastructure. - Government Buyer: - Boone County Purchasing, Columbia, Missouri - Contact: Brijanna Purdy - Products/Services Requested: - Network Monitoring and Patch Management Software subscription - Supports at least 814 endpoints and 329 network devices - Real-time monitoring, automated patch management for Windows, macOS, Linux, and third-party applications - Features: alerting, reporting, integration with Active Directory/LDAP - Implementation, training, and technical documentation - Flexible support packages (6-36 months post-go-live, renewable) - OEMs and Vendors: - No specific OEMs or vendors named; open to qualified providers - Unique/Notable Requirements: - Scalable licensing for endpoint growth - Cooperative procurement available for other Boone County entities - Contract term: one year, with four one-year renewal options and fixed maximum price adjustments - After final renewal, contract continues month-to-month until terminated - Vendor must provide initial setup, training, and documentation; ongoing vendor-managed services not required - Defined SLAs for support, help desk access, software updates, and emergency support - Period of Performance: - Initial one-year contract, four optional one-year renewals, then month-to-month - Support packages available for 6-36 months, renewable in 6-12 month increments - Estimated Contract Value: - Based on market rates for similar software and support, estimated range: $50,000 - $250,000 - Primary OEMs: - No OEMs specified; examples of likely OEMs include SolarWinds, ManageEngine, Ivanti, Microsoft, Quest, and Kaseya - Primary Competitors: - SolarWinds (https://www.solarwinds.com) - ManageEngine (https://www.manageengine.com) - Ivanti (https://www.ivanti.com) - Quest Software (https://www.quest.com) - Kaseya (https://www.kaseya.com) - Microsoft (https://www.microsoft.com) - Primary Products: - Network Monitoring and Patch Management Software Solution Subscription - Competing Products: - SolarWinds Network Performance Monitor - ManageEngine Patch Manager Plus - Ivanti Patch Management - Quest KACE Systems Management Appliance - Kaseya VSA - Microsoft Endpoint Manager - Product Line Items: - Network Monitoring and Patch Management Software Solution Subscription - Quantity: 814 endpoints (scalable) - Real-time monitoring, patch management, alerting, reporting, Active Directory integration - Services Line Items: - Implementation, training, and documentation services - Short-term and extended support packages (6-36 months, renewable) - Initial setup, installation, configuration, administrator training, technical documentation - Help desk access, software updates, emergency support, defined SLAs

Description

Boone County is seeking proposals from qualified vendors to provide a subscription-based Network Monitoring and Patch Management Software solution to support the County's Information Technology (IT) infrastructure. The County's internal IT Department will handle day-to-day administration, configuration, and maintenance after initial deployment. Vendor-managed services are limited to initial setup, training, and standard technical support. Proposals are due by October 15, 2026, and questions must be submitted by October 1, 2026.

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