Tennessee Department of General Services #RFP 31786-00192

Tennessee Seeks Vendor for Statewide and National Vision Insurance Plan

The State of Tennessee is seeking a vendor to provide a voluntary, fully-insured vision insurance plan for state, local education, and local government employees, retirees, and their dependents. - Government Buyer: - State of Tennessee, Department of Finance and Administration, Division of Benefits Administration - OEMs and Vendors: - Current insurer: Fidelity Security Life Insurance Company (referenced in plan certificates) - RFP is open to all qualified vision insurance providers - Products/Services Requested: - Administration of voluntary, fully-insured vision insurance plans (Basic and Expanded options) - Claims processing, call center operations, employee outreach, referrals, online services, enrollment file processing, insurance filings, and comprehensive reporting - Vision benefits include: - Comprehensive eye examinations (annual) - Low vision supplemental examinations (every 2 years) - Frames (every 2 years) - Lenses and lens options (annual) - Contact lenses (annual) - Low vision aids (every 2 years) - Unique or Notable Requirements: - National provider network with a primary focus on Tennessee - Mandatory Quest Analytics Provider Network Accessibility Analysis - Compliance with HIPAA business associate standards - Automatic transfer of currently enrolled members to the new contractor - Strict data and reporting standards - Updated allowances and reimbursements for frames and contact lenses - Adherence to state-mandated accessibility and benefit provisions - No specific purchase quantities; plan is voluntary and employee/retiree pay-all

Description

This solicitation is for a voluntary, fully-insured vision insurance plan for the Tennessee Department of General Services. The contract aims to secure a single contract for a fully-insured, voluntary Tennessee statewide and national Vision Insurance Plan with benefits starting January 1, 2028, through December 31, 2032. The awarded vendor will provide core services including claims processing, call center support, employee outreach, referrals, online services, enrollment file processing, state insurance filings, and reporting. The solicitation includes multiple attachments detailing the plan, cost proposals, and other relevant information. The response deadline is November 6, 2026.

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