CanadaBuys #10001836-26

Toronto Police Service RFP for Virtual Response Solution (Cloud or On-Premises)

Toronto Police Service is seeking a Virtual Response Solution to enhance its operational capabilities. - Procurement is for a solution that can be delivered either: - TPS-hosted (on-premises, Infrastructure as a Service (IaaS), Platform as a Service (PaaS)) - Cloud-based Software as a Service (SaaS) - Proponents may submit proposals for one or both delivery methods, but must provide separate submissions for each. - No specific OEMs or vendors are named; the opportunity is open to all qualified solution providers. - Contract term is five years, with TPS reserving the right to terminate immediately if needed. - The agreement may be extended to other public bodies and the Police Cooperative Purchasing Group (PCPG). - Unique requirements: - Security background checks for personnel - TPS approvals required before contract commencement - Proposals must be submitted electronically via the MERX system.

Description

The Toronto Police Service (TPS) is soliciting proposals for a Virtual Response Solution. Proponents may submit proposals for either TPS-hosted (on-premises, IaaS, PaaS) or Cloud (SaaS) delivery methods, with separate submissions required for each method. The contract duration is 60 months, with an initial term of five years starting after security background checks and approvals. The TPS may allow other public bodies and the Police Cooperative Purchasing Group to purchase against the contract, but exclusivity is not guaranteed. Proposals must be submitted through the MERX Electronic Bid Submission System by October 23, 2026, at 1:00 PM EDT.

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