County of Collier #PUR 21554

Single Source Subscription for iDSS Cyclone Destination Management System Software and Services

Collier County Board of County Commissioners Procurement Services Division is seeking a single source subscription for a web-based Destination Management System software solution. - Government Buyer: - Collier County Board of County Commissioners, Procurement Services Division, Contracts Section - Contact: Jasmine Martinez, Strategist I - OEMs and Vendors: - Tempest, Inc. (OEM/manufacturer) - iDSS Global LLC (subsidiary/vendor) - Products and Services Requested: - iDSS Cyclone Destination Management System software subscription (upgraded CRM platform) - Includes integration with Cvent for automated meeting RFP imports - Professional services suite: - Consulting - Custom report and feature development - Creative and design services - Data updates - Email credits for system communications - Onsite training - Product Line Items: - Subscription for web-based Destination Management System software solution (iDSS Cyclone CRM platform, Cvent integration) - Unique/Notable Requirements: - Proprietary platform critical for tourism operations and continuity of county data systems - Central registry for partner information, consumer communications, sales records, and marketing activities - Single source justification based on operational need and platform exclusivity - Period of Performance: - Three-year term beginning upon award

Description

This notice is for a single source procurement of a subscription for a web-based Destination Management System software solution, including a base platform and applications for the global travel and meeting/event industry. The system includes iDSS Cyclone, an upgraded version of the iDSS Legacy CRM system, and integration with Cvent to automate pulling meeting Requests for Proposals (RFPs). Services also include consulting, custom report and feature development, creative and design services, data updates, email credits, and onsite training. The platform is critical for tourism, providing accurate data for consumer communications and sales solicitation records, and serves as a central registry of partner information.

View original listing