Opportunity
Washington Electronic Business Solution #DRS RFP 26-06
Washington State Department of Retirement Systems seeks Freshworks certified partner for access management enhancements.
Posted
October 23, 2023
Respond By
November 03, 2026
Identifier
DRS RFP 26-06
NAICS
541512, 541519
The Washington State Department of Retirement Systems (DRS) is seeking a certified Freshworks partner to enhance access management processes using the Freshservice platform. - Government Buyer: - Washington State Department of Retirement Systems (DRS) - OEMs and Vendors: - Freshworks (OEM) - No other OEMs or vendors specified - Products/Services Requested: - Freshservice Solution Software (access management platform) - Access Management Process Enhancement services - Commodity codes include social media management, access services (data), software maintenance/support, and microcomputer software - Unique/Notable Requirements: - Respondents must be certified Freshworks partners - Expertise required in Freshservice integration and process enhancement for access control of facilities, equipment, and software - Focus on improving transitions and access management within DRS - No specific period of performance or contract value provided
Description
The Washington State Department of Retirement Systems (DRS) is seeking a Freshworks certified partner to support adding work processes to the Freshservice solution for access management of DRS facilities, equipment, and software. The project involves enhancing access control and transitions within DRS. Important dates include a pre-bid conference on 10/09/26 and a response due date of 11/03/26. The solicitation includes commodity codes related to social media management, access services, software maintenance, and microcomputer software.