City of Columbus #RFQ033749

Forcepoint Next-generation Firewall Maintenance and Support Renewal for Franklin County Municipal Court

Franklin County Municipal Court, Clerk of Court is seeking bids for the renewal of maintenance and support services for its Forcepoint Next-generation firewall system. - Government Buyer: - Franklin County Municipal Court, Clerk of Court (Columbus, Ohio) - OEM Highlight: - Forcepoint is the sole OEM for all requested products and services - Products Requested: - Forcepoint NGFW Management Center (part # SMCX, 1 unit) - Forcepoint NGFW URL Filtering for NGFW N1101, N355, N1202 (part # FPURL4X, 2 units) - Forcepoint Advanced Malware Detection & Protection - NGFW M (part # AMDPFWM, 2 units) - Forcepoint Essential Support (part # ESESPT, 1 unit) - Services Requested: - Maintenance and support services including assisted support, 24/7 online support, severity-based response times, product updates, and technical documentation - Unique Requirements: - All support must be provided by Forcepoint or authorized vendors - Comprehensive coverage for product updates, documentation, and technical support - All costs for inside delivery, shipping, and handling are included - Renewal references the 2025-2026 part number if the current year number differs

Description

The solicitation is for the renewal of maintenance and support services for the Forcepoint Next-generation firewall used by the City of Columbus, Municipal Court Clerk. The contract covers a service period from October 21, 2026, to October 20, 2027, including specific line items such as NGFW Management Center, URL Filtering, Advanced Malware Detection & Protection, and Essential Support. The support includes 24/7 online assistance, product updates, and a secure support portal. Bidders must include all costs for inside delivery, FOB destination, shipping, and handling in their bids.

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