CanadaBuys #BPM025917/34978

Shared Services Canada RFI: Industry Feedback on Automation Software Procurement Strategy

Shared Services Canada (SSC), part of the Government of Canada, is conducting a Request for Information (RFI) to inform a future procurement strategy for Automation Software solutions. - Government Buyer: - Shared Services Canada (SSC), Services d'acquisition internes et numériques (SAIN) - Contact: Matthew Woods, Chief of Team - Industry Engagement: - RFI seeks input from software publishers, integrators, and resellers - No specific OEMs or vendors are named at this stage - Products/Services Requested: - Automation software solutions for desktop user activities and business process automation - Robotic Process Automation (RPA) - Integration with Artificial Intelligence (AI), including Generative AI and Agentic AI - Flexible deployment models: on-premises, SaaS, hybrid, containerized - Multi-tenancy support - Canadian data residency and sovereignty - Open standards for interoperability: MCP, OpenAPI, BPMN 2.0 - Professional services for implementation and support - Unique/Notable Requirements: - Minimal reliance on IT subject matter experts - Strong governance, auditability, and portability between platforms - Emphasis on flexible, open, and outcome-based solutions - Industry feedback will inform the procurement strategy; no specific products, part numbers, or quantities listed - Next Steps: - SSC will develop a procurement strategy based on industry input - Formal solicitation anticipated in the future

Description

This Request for Information (RFI) seeks input from industry to support Canada's preparation for a potential future procurement of Automation Software. The RFI aims to assess the marketplace for suppliers offering automation software, including Robotic Process Automation and AI integration, gather information on data and digital sovereignty considerations, and enhance understanding of industry capabilities and technological trends. The insights will help Canada refine its procurement strategy, establish technical requirements, and develop evaluation methodologies. Following analysis, a solicitation is anticipated to be posted on Canada Buys.

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