Illinois BidBuy #27-557THA-INFOT-B-54159

Award for Case Management Software Maintenance and Support Renewal for Illinois Toll Highway Authority

This award notice details the Illinois Toll Highway Authority's renewal of its case management software maintenance and support contract for the Inspector General's Office. - Government Buyer: - Illinois Toll Highway Authority (THA), Inspector General's Office - OEMs and Vendors: - Column Case Management (software OEM and SaaS provider) - Betis Direct LLC (Business Enterprise Program subcontractor at 6% participation) - Products/Services Requested: - Case Management Software as a Service (SaaS) for up to 15 concurrent users - Includes software maintenance and support - Supports case investigations and historical data management - NIGP code: 20836 (Data Processing Software, Microcomputer) - Quantities and Part Numbers: - Software renewal for up to 15 concurrent users (two-year period) - No specific part numbers provided - Unique or Notable Requirements: - 6% BEP (Business Enterprise Program) participation goal - Contract ceiling increased to $268,840.12; renewal amount $113,189.92 - Up to six additional years of renewals possible - Software must enable management of ongoing investigations and maintain historical case data

Description

This is a renewal notice for case management software maintenance and support for the Toll Highway Authority. The renewal extends the contract's end date to September 30, 2028, covering two years with up to six years of renewals remaining. The procurement involves software as a service for up to 15 concurrent users, specifically a case management and workflow solution to assist the Tollway Inspector General's office in managing cases and maintaining historical data. The total renewal amount is $113,189.92, increasing the contract's upper dollar limit to $268,840.12.

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