Florida Virtual Schools Bonfire #RFP01-270503B01-HLPDKS-XXXXXX

Florida Virtual School seeks Call Center and Technology Support Services

Florida Virtual School (FLVS) is seeking qualified vendors to provide Call Center and Technology Support Services. - Government Buyer: - Florida Virtual School (FLVS) - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Call answering telephone systems - Automatic Call Distribution (ACD) systems - Call center operations - Computer support services (including warranties) - Management support services - Unique or Notable Requirements: - Ability to support high-volume call answering - Comprehensive technical support for computer systems - Vendors must review the solicitation for detailed specifications - Technical and operational requirements are emphasized for both call center and technology support functions.

Description

Florida Virtual School (FLVS) is seeking responses from qualified proposers for Call Center and Technical Support Services. The solicitation includes requirements detailed in the Request for Proposal document. The procurement covers services related to call answering telephone systems, automatic call distribution systems, call center services, computer support services including warranties, and management support services. Interested parties must submit their intent to bid and questions by specified due dates.

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