New Mexico General Services Department State Purchasing Division #70-41800-26-CP399

Award for Sole Source IT Services Agreement with Granicus, LLC for Tourism Websites

This award summary details a sole source professional services agreement for IT solutions supporting New Mexico's tourism websites. - Government Buyer: - New Mexico Tourism Department (State of New Mexico General Services Department) - Contact: Rayline Sebay - OEM/Vendor: - Granicus, LLC (sole provider) - Products/Services Requested: - Simpleview CMS Licensing and Maintenance - Proprietary content management system for NewMexico.org and NewMexicoMagazine.org - Simpleview CRM & Extranet Licensing - CRM platform for 15 users, integrated with website content - 400 support hours over four years - SimpleSupport 60 & Map Publisher Licensing Renewal - 792 support hours annually - Monthly planning calls, onsite consulting, Map Publisher access - Digital Asset Management Storage - 1 TB storage, 12 hours training/support - Premium Search Engine Optimization Engagement - Technical audits, on-page optimization, content strategy, reporting, ongoing monitoring - Unique/Notable Requirements: - Sole source justification: proprietary, customized, and integrated platforms only available from Granicus, LLC - Integration with third-party platforms and APIs - Specialized tourism industry functionalities - Ongoing maintenance, upgrades, and support throughout contract term - Estimated Contract Value: - Approximately $1,799,275 over four years - Period of Performance: - Four-year contract term with annual payments for licensing and support - Includes ongoing maintenance and upgrades

Description

This is a sole source procurement for a professional services agreement with Granicus, LLC to provide IT professional services including CMS and CRM licensing, support, SEO engagement, and digital asset management for the New Mexico Tourism Department. The contract covers a four-year term from July 1, 2024, to June 30, 2028, with a total value of approximately $1.8 million. The services include maintenance and support of proprietary software platforms critical to the department's tourism websites and marketing efforts. The procurement is justified as proprietary due to the unique and customized nature of the software and integrations provided by Granicus, LLC.

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