NYC Passport #83626B0004

NYC Department of Finance Tertiary Debt Collection Services for Business and Excise Tax Judgments

This opportunity from the New York City Department of Finance (DOF) seeks qualified vendors for tertiary debt collection services targeting business and excise tax judgments. - Government Buyer: - City of New York Department of Finance - Customer Operations - Collections Division - OEMs and Vendors: - No specific OEMs or vendors are named; the solicitation is open to qualified debt collection service providers - Products/Services Requested: - Tertiary Debt Collection Services for Business and Excise Tax - Includes collection of debts previously worked by two prior agencies - Covers various tax types: banking corporation tax, commercial rent tax, utility tax, and others - Services include skip tracing, telephone outreach, mailing dunning letters, secure call centers, electronic reporting - Compliance with legal, ethical, confidentiality, and data protection standards required - Secure facilities and technical/operational security are mandatory - Contractor must meet licensing and experience requirements - Unique/Notable Requirements: - Commission-based payment structure with incentives for exceeding collection rates and rapid debt collection - Strict requirements for secure facilities and operational security - Compliance with Local Law 1 for M/WBE participation - Electronic submission via PASSPort portal - Contract term extends until October 31, 2029, with up to two 1-year renewal options - Only tertiary placements (accounts previously worked by two agencies) are included

Description

This solicitation is for tertiary debt collection services related to business and excise tax. The contract involves managing outstanding judgment debt that has been previously worked by two successive collection agencies. The contract term is anticipated to start on December 1, 2026, and end on October 31, 2029, with a possible two-year option to renew. Responses must be submitted electronically via PASSPort, New York City's online procurement portal. The solicitation includes a pre-bid conference held virtually via Teams.

View original listing