Opportunity
City of Norwalk PlanetBids #RFP 27-854
City of Norwalk Utility Bill Printing and Mailing Services Solicitation
Posted
September 22, 2026
Respond By
October 22, 2026
Identifier
RFP 27-854
NAICS
561431
The City of Norwalk's Finance Department is seeking a qualified vendor to provide comprehensive utility bill printing and mailing services for its Utility Billing Office. - Government Buyer: - City of Norwalk, Finance Department, Utility Billing Office - Scope of Services: - Printing and mailing approximately 5,400 utility bills every two months - Mailing about 1,500 delinquent notices per billing cycle - Services include data processing, bill printing, sorting, inserting, mailing, quality control, and secure handling of customer information - Vendor must receive electronic billing data from the City and ensure timely, accurate, and secure delivery - USPS CASS certification is required for address validation - Vendors and OEMs: - No specific OEMs are named; the procurement is open to all qualified firms - Potential interested vendors include Allied Solutions, CA Traffic Solution, GSA Contract Services, Image Cube, MIKE CABRERA CORP. DBA INTERGRAPHICS COMPANY, Original Mailers, The Dot Printer, Inc., and WMFY We Mail For You Inc. - Notable Requirements: - Vendor registration on the City's PlanetBids portal - Compliance with Equal Employment Opportunity and all applicable laws - Secure handling of customer data and quality control throughout the process - Contract Details: - Initial contract term of three years - Recurring bi-monthly billing cycles
Description
The City of Norwalk's Finance Department is seeking proposals from qualified firms to provide utility bill printing and mailing services to improve operational efficiency and address system limitations. The selected proposer will receive electronic utility billing data from the City, produce and mail utility bills and related notices, and provide associated quality control. The contract term is initially for three years. Proposals must be submitted electronically through the City's PlanetBids online bid portal by October 22, 2026, at 2:00 PM.