Opportunity

SAM #W911S026RVRI

Sole-Source Upgrade of Exacom Voice and Flight Operations Recording Systems for Fort Rucker

Buyer

ACC MICC-FDO Ft. Eustis

Posted

September 23, 2026

Respond By

September 25, 2026

Identifier

W911S026RVRI

NAICS

334210, 541512

This opportunity involves a sole-source procurement for a critical upgrade to Fort Rucker's voice and flight operations recording systems. - Government Buyer: - U.S. Army Installation Operations Center (IOC), Fort Rucker, Alabama - Mission and Installation Contracting Command (MICC) - Fort Eustis - OEM Highlight: - Exacom, Inc. is the sole OEM specified for this requirement - Products/Services Requested: - Exacom HindSight 4 Integrated Voice and Flight Operations Recording System (VRS) Upgrade - Includes hardware, software, design, installation, integration, and software licensing - System must support digital voice and radio transmission recording for multi-channel operations - Equipment must be compatible with VoIP and radio transmission recording - Includes removal of old infrastructure, training, and documentation - 7-year hardware warranty and 24/7 US-based software support required - Unique/Notable Requirements: - Solution must be fully interoperable with existing Exacom equipment and rack management software - Only Exacom can meet the Government's proprietary compatibility and operational requirements - No substitutions or alternate brands accepted due to risk and cost concerns - No specific part numbers or quantities provided - Project covers multiple locations (e.g., DPS dispatch, Cairns Crash Control, Range Operations) - Contractor must coordinate with the Local Network Enterprise Center for installation

Description

ACTION: Notice of Intent to Award a Sole-Source, Brand-Name Contract

AGENCY: Mission and Installation Contracting Command (MICC) - Fort Eustis, on behalf of the U.S. Army Aviation Center of Excellence (AVCoE) at Fort Rucker, AL.

DESCRIPTION: This is a notice of intent to award a firm-fixed-price, brand-name-only contract to Exacom, Inc. (CAGE: 1CMH6) for the procurement, design, installation, and software licensing of the Exacom HindSight 4 Integrated Voice and Flight Operations Recording Assembly System (VRS) Upgrade.

The Government requires a digital voice and radio transmission recording platform to deliver multi-channel recording for the Cairns and Range Operations crash networks. This system is critical for supporting public safety dispatch, G3 Air noise complaints, aircraft mishap investigations, and the Fort Rucker Fly Neighborly Program.

BASIS FOR LIMITING COMPETITION: The determination to procure this requirement on a brand-name, sole-source basis is based on the following:

The existing voice recorder system and associated rack management software at AVCoE are proprietary to Exacom. The required upgrade must be fully compatible and interoperable with the current infrastructure to ensure seamless integration. Introducing a different brand would necessitate a complete replacement of the entire system at a significantly higher cost to the Government. Furthermore, it would introduce unacceptable operational risks and downtime for critical 911 emergency and flight safety dispatch networks. Only the Exacom HindSight 4 system can meet the Government's requirements without causing these cost and schedule disruptions. This action is supported by an approved Digital Marketplace Statement of Non-Availability (SONA).

INSTRUCTIONS TO INTERESTED PARTIES: This notice of intent is not a request for competitive proposals. However, all responsible sources who believe they can meet the Government’s requirement as stated herein may submit a capability statement, proposal, or quotation which shall be considered by the agency. A determination by the Government not to compete this proposed contract based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement.

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