Montgomery County Bonfire #26-55

Montgomery County Drug and Alcohol Consumer Satisfaction Survey Services Solicitation

Montgomery County, Pennsylvania is seeking external vendors to provide comprehensive Drug and Alcohol (D&A)/Substance Use Disorder (SUD) consumer satisfaction survey services. - Government Buyer: - Montgomery County, Pennsylvania - Solicitation managed by the county's D&A program office - OEMs and Vendors: - No specific OEMs or named vendors are referenced - Products/Services Requested: - Design, administration, analysis, reporting, and follow-up support for D&A/SUD consumer satisfaction and member experience surveys - Services must support system-wide quality monitoring and align with Pennsylvania HealthChoices requirements - Survey results will inform continuous quality improvement for D&A treatment and recovery support services - Unique or Notable Requirements: - Vendors must accept terms and conditions, submit both technical and cost proposals - Compliance with data sharing and HIPAA agreements is required - Services must elevate the voice of individuals receiving D&A services - Referenced NIGP codes: 91803 (Alcohol and Drug Abuse Consulting), 95206 (Alcohol and Drug Prevention)

Description

Montgomery County is seeking an external vendor to design, administer, analyze, report, and support follow-up on Drug and Alcohol (D&A)/Substance Use Disorder (SUD) consumer satisfaction and member experience activities. The project aims to strengthen system-wide quality monitoring, support alignment with Pennsylvania HealthChoices expectations, elevate the voice of individuals receiving D&A services, and inform continuous quality improvement across D&A treatment and recovery support services. The solicitation is an RFP with a close date of October 19, 2026.

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