Opportunity
Maryland Procurement Portal #BPM058932
Maryland State Department of Education seeks Multi-Tiered Support Decision Process services for Tiers 2 and 3.
Posted
September 22, 2026
Identifier
BPM058932
NAICS
561422, 561421
The Maryland State Department of Education (MSDE) is seeking proposals for Multi-Tiered Support Decision Process services for Tiers 2 and 3, focusing on call center support for the Division of Early Childhood (DEC). - Government Buyer: - Maryland State Department of Education (MSDE) - Division of Early Childhood (DEC) - Products and Services Requested: - Call center services to support DEC applications - Specification documents (3 required) - Supplemental information technology documents - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique or Notable Requirements: - Compliance with MSDE IT supplemental requirements - Provision of approved specification documents - Technical and consulting services to support multi-tiered decision processes - Period of Performance: - One-year contract for call center services
Description
This solicitation is for the MSDE Multi-Tiered Support Decision Process for Tiers 2 and 3. It involves call center services for applications within DEC for one year. The procurement includes specifications and supplemental information documents related to the project. Specific details such as bid response format, estimated value, liquidated damages, restriction type, posting date, bid/response due date, and pre-bid meeting details are not specified. The buyer contact is Lisa McMillan from Maryland.