SAM #N0018926RL030

U.S. Navy Solicitation for Integrated VoIP Voice Services at Norfolk and Philadelphia Installations

The U.S. Navy is seeking a contractor to deliver integrated, IP-based voice services across five major installations in Norfolk and Philadelphia, replacing legacy TDM telephony with a modern VoIP solution. - Government Buyer: - Department of the Navy - Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT) - NAVSUP Fleet Logistics Center Norfolk - Contracting office: N00189/Naval Supply - OEMs and Vendors: - Verizon is identified as a capable provider and referenced in market research - Products and Services Requested: - Integrated, switched voice and data telecommunications services (VoIP preferred) - Coverage for NAVSTA Norfolk (10,560 endpoints), JEB Little Creek (4,100 endpoints), NSA Mechanicsburg (425 endpoints), NSA Philadelphia (350 endpoints), Philadelphia Navy Yard Annex (925 endpoints) - Features: local/long-distance dialing, voicemail, caller ID, E911, NG911, call forwarding, call transfer, three-way calling, direct inward/outward dialing - Flat-rate domestic calling; separate CLIN for international calls - Analog seats, NG911 services, implementation and transition services, analog telephone adapters (ATA), ATA licenses - Compliance with FedRAMP Moderate baseline for cloud services if applicable - Unique or Notable Requirements: - Transition from TDM to IP-based VoIP solution - Support for approximately 19,773 endpoints - Security and access requirements for contractor personnel - Firm fixed-price IDIQ contract with five annual ordering periods plus an option period - NG911 integration and emergency services - Market research suggests limited competition, with Verizon as the sole capable provider

Description

COMBINED SYNOPSIS/SOLICITATION The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Norfolk, VA 23511-3998, intends to directly award to Verizon a firm fixed IDIQ contract for commercially available integrated voice services via Central Office based, dial tone facilities to defense activities at NAVSTA Norfolk, JEB Little Creek, NSA Mechanicsburg, NSA Philadelphia, and PNYA Philadelphia, using the policies and procedures of FAR Part 12 and FAR 16.505. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, Streamlined Procedures for Evaluation and Solicitation of Commercial Items, with additional information included in this notice. This requirement will be solicited as full and open competition. The NAICS code applicable to this procurement is 517111, Wired Telecommunication Carriers and the size standard is 1,500.

BACKGROUND: NCTAMS LANT provides critical base level communications to base users and supported commands and is integral to the mission for all users onboard NAVSTA Norfolk, JEB Little Creek, NSA Mechanicsburg, NSA Philadelphia, and PNYA Philadelphia, by providing critical commercial telephone services to all users and supported commands. Those commands have many critical National Defense missions to support operational and readiness requirements for Department of War (DoW), Department of Homeland Security (DHS), National Guard units, federal agencies and allied forces. Please read the attached Solicitation for additional information. The solicitation, any documents related to this procurement, and all amendments issued will be in electronic form. The solicitation is expected to be available on or about 21 September 2026 on Sam.gov. The SAM.GOV website has a “submit bid” button next to the solicitation number. DO NOT use the “submit bid” button on SAM.GOV. Please submit all quotes and Questions to james.p.keegan7.civ@us.navy.mil and samantha.a.ballance.civ@us.navy.mil.

QUESTIONS: Vendors may submit questions regarding clarification of solicitation requirements via email to james.p.keegan7.civ@us.navy.mil and Samantha Ballance at samantha.a.ballance.civ@us.navy.mil. It is requested that all questions be received by September 24, 2026 by 1000 EST as time may not permit responses to questions received after that date to be prepared and issued prior to the receipt of proposals.

All responsible sources may submit a proposal which will be considered by the Government. By submitting a proposal, the vendor will be self-certifying that neither the principal corporate officials nor owners are currently suspended, debarred, or otherwise ineligible to receive contracts from any federal agency. Failure to do so may represent grounds for refusing to accept the proposal. The Contracting Officer reserves the right to conduct verbal or written discussions with respect to other than price with the vendors at any time prior to award. By submission of a quote, the vendor acknowledges the requirement that a prospective awardee must be registered in the System for Award Management (SAM) database prior to award, during performance, and through final payment of any contract resulting from the solicitation, except for awards to foreign vendors for work to be performed outside the United States. Lack of registration in the SAM database will make a vendor ineligible for award. Vendors may obtain information on registration and annual confirmation requirements by calling 1-866-606-8220, or via the Internet at https://www.sam.gov.

Attachments: •CAP •QASP •Performance Work Statement •Provisions and Clauses •PRICING SPREADSHEET •ASN Justification •Contract Deficiency Report (CD)

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