Fort Myers Opengov #RFP 26-106

City of Fort Myers seeks implementation services for Oracle Utilities Billing System

The City of Fort Myers, Florida is seeking professional implementation services for a new Oracle Utilities Billing System to support water, wastewater, and solid waste operations. - Government Buyer: - City of Fort Myers, Information Technology Department - OEMs and Vendors: - Oracle (for Oracle Utilities Customer Cloud Service and Oracle Fusion Field Service) - Products/Services Requested: - Implementation of Oracle Utilities Customer Cloud Service (CCS) - Implementation of Oracle Fusion Field Service (OFFS) - Integration with Oracle ERP environment - Project management, business process review, system configuration, integration, data conversion, testing, training, change management, go-live support, knowledge transfer, and post-implementation support - Unique/Notable Requirements: - Compliance with Florida laws and federal regulations - Certifications required: E-Verify, Build America Buy America (BABA), anti-discrimination laws - Oracle Utilities Work and Asset Cloud Service (WACS) is currently out of scope but may be considered - Software acquisition may be direct from Oracle or via implementation partner as reseller - Proposals must detail methodology, governance, staffing, deliverables, and support

Description

The City of Fort Myers is seeking proposals for professional implementation services for the Oracle Utilities Billing System. The scope includes project management, system configuration, data conversion, testing, training, and post-implementation support. The project aligns with the City's long-term Oracle solutions strategy and requires compliance with Florida laws, procurement policies, and federal regulations. Proposals must include implementation methodology, staffing plan, and responsibilities, with software acquisition options from Oracle or resellers. The solicitation excludes Oracle Utilities Work and Asset Cloud Service (WACS) unless necessary.

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