Coryell County Texas ezTask #25-04

Coryell County, Texas Solicits Managed IT Services and Cloud Solutions

Coryell County, Texas is seeking a managed IT service provider to deliver comprehensive IT support for county operations. - Government Buyer: - Coryell County, Texas - Includes support for the Sheriff's Office and jail (24/7 operations) - OEMs and Vendors Mentioned: - Microsoft (Microsoft 365, Azure) - SonicWall (security appliances and licenses) - Scale Computing (backup and virtualization) - SentinelOne (endpoint security) - Citrix (virtual desktop infrastructure) - Nutanix (AHV hypervisor) - Proxmox (hypervisor) - F8 Tech and Blazing Technology (current local IT support vendors; not OEMs) - Products/Services Requested: - Microsoft 365 Business Premium (110 licenses) - Microsoft 365 Business Basic (4 licenses) - Microsoft 365 Apps for Business (9 licenses) - Microsoft 365 Business Standard (66 licenses) - Exchange Online (Plan 1) (34 licenses) - SentinelOne Control with 24/7 SOC (194 licenses) - Backup storage (7,103 GB) - SonicWall and Scale licenses (quantities not specified) - Managed IT services: remote/on-site support, proactive monitoring, security, help desk, documentation updates - Unique or Notable Requirements: - Immediate response for IT issues, including after-hours emergencies - Support for remote desktop systems at the Waco Data Center - Management of cloud services (Azure, Microsoft 365), security, backup, and software licenses - Open to various service models, including VDI (Azure Virtual Desktop, Citrix) and alternative hypervisors (Hyper-V, Nutanix AHV, Proxmox) - Proposals should address transition from current local vendors, proactive monitoring, security vulnerability scanning, and updating IT documentation - Consideration for AI-driven IT operations and cybersecurity solutions - Local business qualification points available - Budget: $30,000 hardware, $60,000 break-fix, $300,000 maintenance (cloud, licenses, backup)

Description

Coryell County Texas is seeking proposals for managed IT services including complete IT support with immediate response plans for both remote and on-site assistance. The scope includes support for a 24/7 sheriff's office and jail, management of remote desktop systems, cloud services, security, and software licenses. The County is open to various service models and platforms, including virtual desktop infrastructure and alternative hypervisors. Proposals should include plans for IT support, monitoring, security, and transition from current local vendors.

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