Alberta Purchasing #AB-2026-04779

Modernization of Legal Appointments and Payment System for OCYA Alberta

The Office of the Child and Youth Advocate (OCYA) in Alberta is seeking to modernize its Legal Appointments and Payment System (LAPS) and Lawyer Self-Serve (LSS) portal. - Government Buyer: - Office of the Child and Youth Advocate (OCYA), Alberta - Scope of Work: - Replace legacy LAPS and LSS systems with a modern, secure platform - Streamline workflows for lawyer appointments, payments, and training - Automate financial processing and enable seamless information sharing - Support statistical analysis and financial reporting - Products/Services Requested: - Software development for a new legal appointments and payment system - Ongoing software maintenance and support - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique Requirements: - Solution must enhance service delivery and outcomes for young people - Platform must support effective counsel engagement and reduce operational inefficiencies - Emphasis on security, workflow automation, and integration capabilities

Description

The Office of the Child and Youth Advocate (OCYA) is seeking proposals for the development of a new system to replace its aging Legal Appointments and Payment System (LAPS) and Lawyer Self-Serve (LSS) portal. The current systems manage child information, lawyer rosters, appointments, payments, training, and reporting but are limited by legacy design constraints. The project aims to implement a modern, secure platform that streamlines workflows, financial processing, and information sharing to improve outcomes for young people and enhance service delivery. The new system will support effective counsel engagement and reduce operational inefficiencies caused by manual processes and email coordination.

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