Opportunity
State University of New York SCIQuest #26DJL0034
University at Buffalo RFI for Donor Relations CRM Platform Solutions
Posted
September 18, 2026
Respond By
October 06, 2026
Identifier
26DJL0034
NAICS
541512, 541513
The University at Buffalo, part of the State University of New York (SUNY) system, is seeking information from vendors about CRM (Customer Relationship Management) platforms tailored for donor relations and advancement activities. - Government Buyer: - University at Buffalo (SUNY system) - Products/Services Requested: - CRM platform for donor relations - Centralized management of donor records, gifts, pledges, campaigns, events, communications, and reporting - Collaboration tools for advancement and development teams - Implementation, training, and customer support services for the CRM platform - Unique/Notable Requirements: - Vendors should provide details on platform features, implementation approach, training, customer support, pricing models, and any value-added services - The RFI is for information gathering only; no specific procurement or contract is being awarded at this stage - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Purpose: - To evaluate available CRM solutions and best practices for future procurement decisions
Description
The University at Buffalo is seeking information about CRM for Donor Relations platforms to support donor engagement, stewardship, fundraising, and advancement activities. The desired platform should provide a centralized system for managing donor records, gifts, pledges, campaigns, events, communications, and reporting while facilitating collaboration across advancement and development teams. The purpose of this RFI is to evaluate available solutions, understand best practices, and identify platforms that can enhance donor engagement, improve operational efficiency, strengthen stewardship efforts, and support long-term fundraising goals. Vendors are encouraged to provide information on implementation, training, customer support, pricing models, and additional services to gain a comprehensive understanding of available solutions. This is a request for information and not a bid.